FAQ

Who creates the artwork?

All artwork on this website is created by Sam Edwards. To find out more about the artist, go to the About section.

Do you offer international delivery?

Yes, international delivery is available and you can find the delivery option at the checkout page.

Do you offer framing options?

Yes. When you select the product you want to purchase there is a drop down to select the type of frame you want, a mount option is also available.

What payment methods do you accept?

Credit and debit card payments. All payments are processed via Stripe.

Do you offer bespoke pieces/ take commissions?

Yes. You can commission Sam to create a piece of work for you. Please go to the Contact page to inquire. Please note that depending schedules, Sam may not be able to take on a commission immediately.

Delivery & Returns policy

Delivery Timescales

Unframed prints are usually sent within 2-4 business days. Framed prints may take up to 14 days to dispatch, but usually are dispatched within 5 working days.

All artworks are delivered with recorded delivery to track the date of receipt.

Cancelling your order

If you wish to cancel your order, please inform Sam Edwards within 24 hours of your purchase by means of a clear statement by emailing hello@samedwardsartist.com

Returns

If your item is damaged, it can be returned within 14. Please ensure that you send me an order receipt, a photo and description of the damage. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

If you wish to return for another reason, items must be returned in pristine condition.

You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address: 6 Quarry Lane, Mansfield, Notts, NG18 5DB

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service.

You will be reimbursed no later than 30 days from the day on which the returned goods are received. The same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail at hello@samedwardsartist.com

Terms & Conditions

All artwork created by Sam Edwards is original artwork and is strictly his intellectual property. Sam Edwards artwork may not be used for printing or resale.

We strive to ensure accurate product descriptions and representations of Sam Edwards' artwork, but there might be very slight variations in color, texture, etc., due to digital representations.

This website may contain links to third-party websites or services that are not owned or controlled by Sam Edwards.

Sam Edwards reserves the right to modify the Terms and Conditions at any time, with or without notice. Please review the terms periodically for any changes.

If you have any questions about our Terms and Conditions Policy, please contact us by e-mail at hello@samedwardsartist.com